We provide complete technical support and after-sales service for our radar sensing and measurement products, ensuring customers can install, use, and maintain their equipment easily and efficiently.

• Technical Communication & Consultation
  Our team offers direct technical communication to help customize radar measurement solutions according to each client’s specific needs.
• Instrument Debugging
  Dedicated service staff provide one-on-one assistance and fast response when on-site or remote adjustments are needed.
• Technical Assistance
  Most problems can be solved easily through a quick call or remote support, so everything gets back to normal without wasting time.
• PC-Based Configuration
  Sensors can be calibrated using our dedicated software “RadarApplicationPlatform”. By connecting the radar level transmitter to a computer via a HART modem or Bluetooth, users can easily adjust parameters and monitor performance.
• HART Communicator Configuration
  Alternatively, sensor settings can be modified directly through a HART handheld communicator for quick parameter adjustments on-site.
• After-Sales Support
  All millimeter-wave radar electronic units come with a one-year warranty. During this period, replacements are provided free of charge and can be included in future shipments. Our support team is available around the clock to answer questions and offer timely assistance.
• Installation Guidance
  We also provide installation videos for guidance, and our team is always available to answer any questions that come up during the setup.